GrowMore Recruitment is a full service, multi-specialist recruitment agency! We work across virtually all industry sectors, with clients ranging from small start-ups to global blue-chip companies and large public sector and not-for-profit organizations.

The role will be to live and breathe how the customers interact with the gaming products across all brands to ensure delivery of an easy & speedy, engaging, innovative, and above all safe set of customer experiences that helps our global brands win in a highly competitive market.

Responsibilities:

• Understand internal and external customers, define product direction vision, and strategy to ensure all our global brands continue revolutionizing e-commerce within the online casino sector.
• Assess the business impact of the products and features you develop in collaboration with our commercial teams
• Have a bias for action and can break down complex problems into steps that drive product development at great speed.
• Use your curiosity for how things work and passion for great products to create products that our customers love.
• Be able to lead, engage and inspire colleagues from a wide range of disciplines to plan and measure impactful e-commerce product initiatives in a fast-paced environment.
• Bring a strong knowledge of how operations work and have a passion for delivering improvements that move the dial of operational performance
• Take ownership of key parts of our casino sights, understand what our customers need, and develop and improve products and processes to improve customers’ journeys.
• Transform high-level business challenges into a product vision, strategy, and roadmaps
• Provide Insights into the future technologies that allow for the automation and transformation of operational processes and product
• Ability to work with Senior Operational Managers to understand, shape, and deliver their transformation strategy
• Drive complex optimization programs informed by data analysis, market and customer insights
• Build strong and aligned relationships with commercial, development, design, and business insight teams
• Create organization-wide energy and optimism for the future.
• Show personal commitment to the vision.
• Driven for results and is action-oriented in approach
• Have a track record of exceeding goals successfully
• Pursue work with energy and drive
• Push self and help others achieve results
• Demonstrate initiative in identifying and seizing new opportunities, with the ability to get their ‘hands dirty’
• Be effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listen to others
• A logical thinker who can demonstrate how their ideas will work in practice
• Adjust to fit the audience and the message

Requirements:

• Minimum of 3 years experience within a Product Management role of customer-facing products, casino focused is a bonus
• Experience in presenting and communicating to senior management at all levels
• Experience in customer operations systems, tools, and processes within Payments, Fraud, and back-office desirable.

Benefits:

• Competitive salary
• 5-star health insurance
• Mobile balance allowance
• Gym/Fitness Centre membership
• Great office and fantastic, upbeat atmosphere